Robert Lakin's dashboard

Robert Lakin replied on February 24, 2010 14:42 to the problem "Integrating SF with Multiple JIRA project types: Error" in CustomWare:

Thanks Tim, A ticket has been opened: SFJIRA-125 with the backup.

Robert Lakin replied on February 23, 2010 19:47 to the problem "Integrating SF with Multiple JIRA project types: Error" in CustomWare:

My email bounces back to to a size limit:

This message exceeds the maximum message size allowed. Microsoft Exchange will not try to redeliver this message for you. Please make the message smaller -- by removing attachments, for example -- and try sending it again, or provide the following diagnostic text to your system administrator.

any suggestions on getting you the backup?

Robert Lakin replied on February 23, 2010 19:46 to the problem "Integrating SF with Multiple JIRA project types: Error" in CustomWare:

Backup has been sent to support email per your request and attention. Sorry for the delay.

Robert Lakin replied on February 07, 2010 03:20 to the problem "Integrating SF with Multiple JIRA project types: Error" in CustomWare:

Hi Tim,

Can you explain further what you need for the config scheme?

Robert Lakin replied on February 03, 2010 03:13 to the problem "Integrating SF with Multiple JIRA project types: Error" in CustomWare:

The URL in the s-Control = http://sis-jira/plugins/servlet/crmSe...

The field on the JIRA side = JIRA Case With Number Search

Robert Lakin asked a question in CustomWare on February 03, 2010 01:15:

Need SF Account field to be standard Text field in JIRA

I would like the SF Account field to showup in JIRA as a standard text field and NOT a linked field. Is this possible? The reason is I am unable to create custom query searches on Lookup fields.

Robert Lakin reported a problem in CustomWare on February 03, 2010 01:08:

Integrating SF with Multiple JIRA project types: Error

I'm having problems creating a link between multiple JIRA projects. We have three separate project buckets (Issue Types) we would open a JIRA ticket to from Salesforce. We have been successful at setting up the integration with one project but adding a the second or third produces errors.

We are using: JIRA Case With Number Search. To clarify we use One Project with three seperate issue types. One issue type works but does not work with the other two.

But have read (I thought) we can not use Multi Case Search.